SMS Terms & Conditions

Program Description

MedReception AI offers SMS text messaging services to provide appointment reminders, confirmation requests, practice updates, and customer service communications to patients and healthcare providers who opt in to receive such messages.

Opt-In and Consent

By providing your mobile phone number and opting in to receive SMS messages from MedReception AI, you expressly consent to receive automated text messages at the phone number you provided. Consent is not a condition of purchase.

You may opt in by:

• Checking an opt-in box during account registration
• Providing consent through our web forms
• Responding affirmatively to an initial SMS message
• Texting a keyword to our designated short code or number

Message Frequency

Message frequency varies and depends on your appointment schedule and practice communications. You may receive up to 4 messages per month. Additional messages may be sent during periods of high activity or urgent notifications.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Please contact your wireless provider for details on your specific plan and applicable charges. MedReception AI is not responsible for any charges incurred from your mobile carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

• Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
• Updating your preferences in your account settings
• Contacting our support team directly

After opting out, you will receive one final confirmation message. You will not receive further messages unless you opt in again.

Help and Support

For assistance with SMS messages, you may:

• Reply HELP to any message for automated assistance
• Email us at support@trymedreception.com
• Visit our website at trymedreception.com

Supported Carriers

Our SMS service is available on the following participating carriers:

AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, US Cellular, and other major US carriers. Service availability may vary by carrier and location.

Privacy and Data Protection

Your privacy is important to us. We collect and use your mobile phone number solely for the purpose of sending you SMS messages you have consented to receive. We do not sell, rent, or share your phone number with third parties for marketing purposes.

For complete information about how we collect, use, and protect your personal information, please review our Privacy Policy.

Liability and Disclaimer

MedReception AI is not liable for delayed or undelivered messages. SMS delivery is dependent on your mobile carrier and network conditions. We recommend not relying solely on SMS for time-sensitive or critical communications.

Changes to Terms

We reserve the right to modify these SMS Terms at any time. Changes will be effective immediately upon posting to our website. Your continued participation in the SMS program after changes are posted constitutes acceptance of the modified terms.

Contact Information

For questions about these SMS Terms or our text messaging program, please contact us: